ABOUT
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We Hold Our Technicians to the Highest Industry Standards
Our technicians go above and beyond. In addition to being IICRC certified, they surpass the industry’s most stringent standards through our extensive training programs and advanced certification requirements.
Your Trusted Partner for Property Restoration
Guiding You from Chaos to Comfort Inbox
Making Disaster Recovery Seamless and Stress-Free ā So you can focus on what truly mattersārebuilding your life.Ā Ā
WATER DAMAGE
Our team provides rapid response and advanced drying techniques to minimize structural damage, prevent mold growth, and restore your property to its pre-loss condition.
FIRE DAMAGE
From soot and odor removal to structural repairs, we provide comprehensive solutions to get you back on track.
STORM DAMAGE
Storms can strike without warning, but we’re here to help. Whether it’s wind damage, leaks, or flooding, you can count on us to restore your property quickly and efficiently.
MOULD DAMAGE
We use industry-best practices to identify, remove, and prevent mold growth, ensuring a safe and healthy environment for your home or business.
MISSION
At NLR, we are more than a restoration companyāwe are aĀ force for positive change. Our mission is to provideĀ innovative, high-quality restoration solutionsĀ while fostering a culture ofĀ education, collaboration, and joy. We believe inĀ restoring not just properties, but also communities, empowering individuals with knowledge, and creating a lasting impact through our commitment to excellence and integrity.Ā Ā
VISION
We envision a future where NLR is not just a leader in restoration but aĀ driving force for progressĀ in the industry. By prioritizingĀ people, education, and cutting-edge solutions, we will continue toĀ innovate, uplift, and create lasting impactāone project, one community, and one success story at a time.Ā Ā
WHAT MAKES US SPECIAL
Beyond Restoration ā We Rebuild Lives
Rapid Response, Real Results
Disasters donāt wait, and neither do we. Our team is on-call 24/7 to respond fast and restore your property quickly.
Expertise You Can Trust
With years of experience and industry-leading certifications, our skilled professionals handle any restoration challenge with precision and care.
People First, Always
We understand that behind every job is a family or business in need. Our compassionate approach ensures you feel supported every step of the way.
Transparent & Honest Communication
No surprises, no hidden costs. We keep you informed from start to finish, so you always know whatās happening.
Cutting-Edge Solutions & Sustainability
We use the latest technology and eco-friendly methods to provide the best results while protecting the environment.
Google Reviews
Our customers speak for us! WithĀ How (many do we have) + 5-star reviews, weāre proud to be a trusted name in restoration. See what people are saying about their experience with us.
Testimonials
Real stories from real clients. From homeowners to business leaders, hear how weāve made a difference when they needed us most.
Certifications & Accreditations
We uphold the highest industry standards with certifications from IICRC, QBCC, ATFA, and more. Our dedication to excellence guarantees exceptional service every time.
Who We Help
Our extensive commercial damage restoration experience includes:
Commercial Properties
Senior Living Communities
Retail Stores/ Shopping Malls
Hotels
Restaurants
Manufacturing Facilities/Warehouse
Apartments and Condominiums
Churches
Healthcare Facilities, Hospitals, and Medical Centers
Universities and schools
Municipal Buildings
Office Buildings
Google Reviews
NLR Water, Fire, Mould, Restoration
Out of 5 stars
Overall rating out of 119 Google reviews
5 stars from me Scotty. Broke down on the side of the road and Scotty helped us out quick and easy on a Friday arvo
I highly recommend employing the services of NLR. Jane Juve & Nicole did an amazing job after our garage was flooded. Very professional and polite.
Jane, Juvie and Nicole did a fantastic job on our home removing the mould and encapsulating it to make it safe for our family. I highly recommend these fantastic ladies and appreciate your hard work. A+
Earle the technician who has been working on my home has been such a pleasure to deal with, very accommodating and friendly highly recommend NLR .
As a renovation builder I often have water related damages such as leaking bathrooms and roofs that create severe mould damage. Working with the team at NLR has been a breeze. From initial contact to site inspection, setup and pack down it is a professional service right the way through. The entire team takes care of the health and safety of not only us as workers onsite but the clients living in the homes whilst we are renovating. MAV Building will continue to use NLR as the main remediation team for the foreseeable future and will continue to grow a professional working duo.
Michael from NLR was fantastic, he promptly conducted the necessary testing and building remediation works. Iād highly recommend him
Wow! These guys are great! They were prompt, efficient, friendly and really knew what they were doing. We especially appreciated them fitting us in both for set up and removal. A great job done by Michael, Christine & Ivy. Thank you so much
Kristee & Ivy came out to do our bathroom roof. The result was amazing & the ladies were very nice,friendly & professional.
We have had a crew led by Ivy here in our house for the last week, cleaning mould and preparing for replastering. They were a pleasure to have around. The crew were very efficient, always consulting us and letting us know their next tasks and how we would be affected. We were impressed by their cheerful manner and the flexibility they showed us. There is a real sense of teamwork in the group, lots of laughter and singing. They made what could have been a very disruptive experience much more pleasant for us. The house has been left sparkling clean and is a credit to their professionalism. Thanks Ivy and all your crew. Special hello to Chrissy Jane and Earl.
John GillieWe have had a crew led by Ivy here in our house for the last week, cleaning mould and preparing for replastering. They were a pleasure to have around. The crew were very efficient, always consulting us and letting us know their next tasks and how we would be affected. We were impressed by their cheerful manner and the flexibility they showed us. There is a real sense of teamwork in the group, lots of laughter and singing. They made what could have been a very disruptive experience much more pleasant for us. The house has been left sparkling clean and is a credit to their professionalism. Thanks Ivy and all your crew. Special hello to Chrissy Jane and Earl.
Michael VlismasAs a renovation builder I often have water related damages such as leaking bathrooms and roofs that create severe mould damage. Working with the team at NLR has been a breeze. From initial contact to site inspection, setup and pack down it is a professional service right the way through. The entire team takes care of the health and safety of not only us as workers onsite but the clients living in the homes whilst we are renovating. MAV Building will continue to use NLR as the main remediation team for the foreseeable future and will continue to grow a professional working duo.
Lynda McConnellHad the pleasure of having Kristee and Jerome from New Life Restorations come to assess and start repairs and restoration after cyclone damage to our home. I am very happy with their work. Thorough and professional and they take pride in their work. Nothing is too much trouble and after they have finished they leave things clean, neat and tidy. Look forward to having them finish the work here and recommend them to anyone who needs a job done well. Thanks so much Kristee and Jerome.
Todd WilliamsWe had water from a big storm get into two of our offices at the college. The service we received was amazing from the first phone call to the follow up after completion was fantastic. Their staff are very professional and thorough. They communicated extremely well the process and even walked through what each item of equipment did. I highly recommend and will continue to use New Life in the future.
Wendy ScottNLR was literally a breath of fresh air after all the dramas with insurance. The staff were competent, qualified and compassionate. Their professionalism showed in everything that they did, they always arrived on time ready to go. If you are indulging in a spring clean on steroids, call them, for insurance claims nominating them you will find the positive in a disaster.
Peter ZerbeWe had been searching for an unexplained strong odour in the under sink cupboard using maintenance & plumbing trades without success. NLR arranged an inspection by a technician who identified the source within 1 hour after excluding moisture or mould!!! First-class results in a speedy manner. I would highly recommend NLR as a first port of call.