Restoration Summary NLR was notified after a fire in a factory had completely halted work and caused significant damage to the structure and the inventory. The factory management had significant production quotas to meet and was keen to save whatever inventory could be restored, and restart factory operations as soon as possible. To satisfy the needs of the job, the NLR Restoration team had to remove soot from all the walls and ceiling, assess the inventory for salvageable items, clean and restore what could be saved, and collaborate with the builders working to fix the structural issues in the building. The first priority though, was making the area safe and helping production restart. Because of the size of the job, and the significant speed requirements, NLR brought on extra restoration technicians and divided them into teams for the project. Within a couple of days, the factory had been restored to almost full production, with the factory workers continuing their jobs alongside the restoration technicians. The project manager, Jacob Wright, then undertook the gigantic task of cleaning the entire inside of the factory. Over a couple of weeks, NLR had scrubbed every wall free of soot, assessed and restored all the inventory to a salable condition. The clients were extremely pleased with the results, and both the insurance company and the factory management was happy with the result NLR was able to deliver. Delays to the production schedule and disruption to the factory clients was limited. Check out the video below for images and more details regarding the damage caused, or click the bottn to see more about NLR’s fire restoration services Factory Fire Case Study

Works Completed When NLR technicians got to the site, the water had stopped flowing, but there was significant standing water, on floors, ceilings and even in light fixtures. On our first visit, we moved the affected contents and set up the dehumidifiers and air movers to get as much water out of rooms and air as possible. On our return, technicians performed thorough checks to see what still needed drying. In this case, we had to lift many carpets to dry underneath them. This process often means the carpet and underlay can be saved, dramatically reducing costs for the occupant or insurer. Once the rooms were dry, they were wiped down and disinfected as necessary, and final checks were performed to ensure satisfactory results, with all the findings and actions going into a detailed report for the customer.

Works completed Initial VOC readings Installation of containment barriers, to isolate working areas Set up HEPA filtration throughout rooms, with a negative air venting and 2x hydroxyl generator installed Contents itemising and documenting of recoverable and non-recoverable contents belonging either to the hospital or patients Non-recoverable items were documented and disposed of. Recoverables were boxed and taken offsite to the NLR facility to be remediated, boxed and returned to the site Pressure clean/scrub/extract hard floor areas Fire chemical block wiped ceiling to remove soot in affected areas Fire remediation to walls and cupboards – HEPA vacuum, washing and wiping Stripped out charred plasterboard and cupboard in initial fire incident room. Vacuumed, wiped and treated stud work Set up VOC & particle counts monitoring meter devices where required Stairwell area Vacuumed, mopped, treated and deodorised Continual changing of HEPA filters throughout the duration of the job Double-check over all areas for quality assurance Final readings, surface sampling to ensure safe levels have been reached.

Process of Remediation NLR Technicians disassembled large furniture items into manageable parts, to be transported offsite Alongside furniture items, smaller items were wrapped and boxed. Items were remediated offsite back at the warehouse and safely packed away using appropriate packing materials. Hard contents were HEPA vacuumed, wiped, washed, treated and dried as required Small kitchen and cabinet contents deemed recoverable were ultrasonic washed and dried. Blinders were cleaned in place All electrical items were tested and tagged All items were stored in our storage facility for 1 month period. In total there were 49 chairs, 27 desks, 22 cabinets, 12 monitors, 2 fridges, 1 TV, various smaller items were processed.

– Project coordination with all involved parties daily to discuss works progress and strategy at hand towards the efficient and timely manner of completing works – Remediation process is divided into section areas and stages in close coordination with other trades/professionals for the most efficient delivery of the project avoiding repeat clean to cross-contamination particularly large undertaking works such as overhead HVAC remediation – Strategic and appropriate containment/isolation and air management implementation to work areas to prevent cross-contamination to completed cleaned and occupied areas In adherence to required standard IAQ of Hospital environment – Adjusting and sourcing appropriate skilled technicians/labour daily to time-in with other trade works schedule varying from 6-18 techs daily around the clock to meet critical deadlines – Appropriate protection during remediation and sensitive cleaning of Hospital assets and stocks, inventory listing of affected wards medical consumables stock for immediate replenishment – Project completed on schedule – 4 weeks

Contents Fire Clean Removed all contents from the kitchen cupboard, box and pack for offsite remediation An inventory listing and photograph non-recoverable items, dispose of offsite- Transportation all recoverable contents to NLR facility for remediation (25 T-Chest boxes) Scope Of Works To Be Completed Building- Continue and complete fire remediation clean to balance of building surfaces Continue and complete pressure clean to balance of tiled areas- Final knockdown treatment contents Steam carpet clean to 8 x rooms Removal of all contents from affected rooms including furniture, clothing, contents items, etc. Offsite remediation of washable soft contents- Remediation clean of recoverable hard contents onsite- Clean 4 x leather lounge suites and other affected upholstered furniture Clean all window blinds Ultrasonic clean to kitchen contents Delivery of offsite remediated contents Smoke damage cleaning to ceiling Cleaning and Protecting Contents

Fire damage procedure Safety Our first concern to address to completing the job was ensuring the safety of all trades and people attending the site. We installed appropriate containment and air filtration devices (AFD) under negative pressure to ensure both safety and secondary damage. Removal of non-recoverable building elements Upon establishing a safe working environment, the removal of non-recoverable building elements was commenced. This is a quick way to progress the fire damage remediation and is necessary to do at the beginning of the restoration. Remediation to all exposed surfaces Fire remediation clean was commenced on all horizontal and vertical surfaces by the use of chem sponges, HEPA vacuuming, and microfibre treatment wiping with appropriate fire cleaning solution. Once completed, a tile clean was also done. Hydroxyl generator treatment The use of a hydroxyl generator ensures the remaining smoke odour is removed.