Water, Fire & Mould Restoration

24 hour emergency hotline

Call us: 1300 356 633

Water Damage Services

NLR is a specialist in water damage restoration since 2002.

– On the Job in 2 hours or less
– Brisbane & Sydney service areas
– Proactive communication and transparent billing
– Minimise potential damage through the latest technologies in drying

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About our Water Damage Services

Since Warren and Lex Moir started the company in 2002 – we have made it our absolute mission and priority to respond quickly to water damage events. Much of the success and positive reports about our business related to our capability to respond quickly to a water damage event and our ability to proactively communicate to our clients. We offer:

– Transparent pricing & and no surprises in the final invoice

– Fast Response

– Trusted for over 20 years in Australia

– Fully Insured public liability and professional indemnity

– We work with your insurance company. we help manage the insurance process and help provide a stress-free claim experience

– QBCC qualified and registered civil engineer on staff

– 100 + Positive google reviews

What do our Water Damage services entail?

  • NLR responds to emergency service callouts 24 hours a day
  • We attempt to identify the source(s) of water intrusion
  • We manipulate contents and furniture within the affected areas in an effort to protect it
  • We strip out non-salvageable building materials
  • We extract standing water, including contaminated or sewage water
  • We use specialised equipment to target and effectively dry environments
  • We monitor the drying process to mitigate any further damage from occurring
  • We test for moisture, saturation levels and for the presence of contaminants
  • We conduct post-remediation evaluation to verify the activity meets industry standard

The following are services we DO NOT provide at NLR:

  • Structural repairs and/or rebuilding
  • Electrical or plumbing services
  • Hygiene testing or Indoor Environmental Consulting

Experienced Water Damage Team

Service Areas

Queensland

– All greater areas of Brisbane, Gold Coast, Sunshine Coast & Toowoomba

New South Wales 

– All greater areas of Sydney, Newcastle, and Wollongong

24 Hour Emergency Response

If you have water damaged floors, wet carpets, water in the ceiling or wet contents that need remediation, call our emergency response line now. We have teams standing by to attend in Brisbane and Sydney.

With almost 20 years of operations, dozens of highly trained staff, and a commitment to providing exceptional service, NLR Restoration is the right team if you need water damage restoration services.

Case Studies

Concrete Drying

Concrete Drying There are often delays in the constructions of new buildings costing millions of dollars. Sometimes it can take time for the concrete, plaster and paint to cure and dry after new construction. Failure to do so can lead to costly mould and indoor environmental problems. Call Now What we can do for you Large Scale Dry Down Use of Large Dessicant Dehumidifiers Meet Moisture Standards Service Overview We offer economical solutions by supplying dehumidified air into the environment through the use of dehumidification. We can use a combination of refrigerant and desiccant dehumidification to draw moisture out of the building environment. The low humidity air exhausted by the dehumidifier helps draw the moisture out of the saturated building components. High Rise ConstructionWe have 2000 CFM unit for hire which can fit inside an industrial elevator. This can be hooked up to the internal power of the building. This is capable of quickly drying a floor then moved up to the next floor ready to repeat the process. Large Commercial BuildingsWe also have 5000 CFM desiccant dehumidifiers that can be hired to dry large areas. Typically this unit will sit outside the property and is ducted in. This unit has the capability to run off temporary power Service Images Guides What is a Desiccant Dehumidifier? Mitigate damage and avoid further damage Read More Should I Hire a Desiccant or Refrigerant Dehumidifier? Document the inventory Read More Water Damage Services Water Damage Restoration Wet Carpet Drying Sewage Cleaning Moisture Testing Wood Floor Drying Wet Document Drying Concrete Drying

Document Drying & Remediation

Document Drying & Remediation NLR Restorations have cleaned and remediated large collections of documents and historical records in the past from governments and commercial & residential home owners. Call Now What we can do for you Books, documents, papers X-ray documents Archives & historical documents Our Process Step 1 Mitigate damage and avoid further damage Step 2 Document the inventory Step 3 Pack out of documents Step 4 Transport and storage of documents Step 5 Refrigeration of water damaged documents Step 6 Drying and moisture testing of documents. We have a specially made desiccant air drying chamber at our facility. Step 7 Cleaning and dust/mould removal Step 8 Transport back and reinstate documents Water Damage Services Water Damage Restoration Wet Carpet Drying Sewage Cleaning Moisture Testing Wood Floor Drying Wet Document Drying Concrete Drying

Wood Floor Drying

Wood Floor Drying We will dry your water damaged timber floor and help prevent cupping. To do this, we will dry not only the timber floor, but the sub-floor as well. Call Now What we can do for you Injection drying air ventilation Injectidry suction Remediation solutions Act Fast One key to success in drying timber floors is acting quickly to contain the damage. The timber floor can start to cup within 24 hours of the water damage event. In most cases, we can respond within 1 hour to start the drying process and prevent damage.  https://www.youtube.com/watch?v=Qhlgl4X3JWw Water Damage Woof floor Drying Case Study Read More Water Damage Services Water Damage Restoration Wet Carpet Drying Sewage Cleaning Moisture Testing Wood Floor Drying Wet Document Drying Concrete Drying

Moisture Testing

Moisture Testing We can ensire ensure your concrete slab is dry before laying flooring. Having a moisture test before the installation of timber flooring can reduce the risk of timber floor damage such as cupping and peaking Talk to a Moisture Testing Expert What we can do for you Concrete Slab Moisture Testing Before Laying Floor Covering Concrete Floor Surface Alkalinity Testing Location of moisture intrusion in Concrete Slab Our services We can provide a written report with photos which includes how to rectify the moisture problem on your property We can ensure your concrete slab is dry before laying flooring. Having a moisture test before the installation of timber flooring can reduce the risk of timber floor damage such as cupping and peaking Surface alkalinity testing Mould and Source Investigation and Corrective Recommendations All Moisture testing is in line with ASTM F2170-09 and Australian Standard AS1884-2012 Inspection of concrete sealer effectiveness Moisture in concrete slab remedies and solutions Location of moisture intrusion in Concrete Slab Trusted for over 20 years by many carpet and flooring shops and floor covering installers Australian Timber Flooring Association Member Qualified and Registered Civil Engineer We are QBCC qualified #1266957 Concrete Floor Alkalinity Ph Test Case Study Concrete Slab Moisture Testing Water Damage Services Water Damage Restoration Wet Carpet Drying Sewage Cleaning Moisture Testing Wood Floor Drying Wet Document Drying Concrete Drying

Sewage Cleaning

Sewage Cleaning Sewage clean-up can be a stressful situation for residential and commercial properties. We take the stress out of the situation by providing a fast and immediate 24 hour response in Brisbane, Gold Coast and Sunshine Coast area. Call Now What we can do for you Removal of sewage spill Sterilise and sanitise area Pressure clean tiles and remove carpet Clearance lab swab testing Our method of sewage clean up involves Pressure clean of floors and tiles Removal of carpet Removal of porous nonrecoverable contents and building materials Odour & Smell Removal – We focus on complete source removal to prevent any unwanted odours. We apply the best methods of antimicrobial cleaning using correct chemicals and techniques. After treatment is complete, we can use ozone, Hydroxyl and other odour removal technologies as a final knock-down treatment.  Antimicrobial treatment Treatment clean down of walls and other materials Clearance testing with Swabs sent to a lab or through ATP testing   Health Effects of Sewage Back Ups   Wastewater and sewage include bacteria, viruses, and parasites etc. Health effects include vomiting, headache, diarrhea, fever cramps amongst others Building materials that are porous include plasterboard, timber, wood. Such materials can absorb sewage contamination into the material. NLR have specialized methods of removing the contamination and testing to ensure these materials are safe. Materials like carpet and underlay need to be removed when there is sewage contamination. However other materials can be assessed and methods such as blasting, laser cleaning, antimicrobial cleaning etc can be used to recover these surfaces.  Our Affiliations Why Choose NLR For Sewage Cleaning Services? NLR has been conducting sewage clean-ups in domestic and commercial properties since 2002. – Immediate Response 24 Hours a Day – On the Job in 2 Hours or Less – QBCC licensed – 20 + emergency response teams and Vehicles across Brisbane and Sydney – Transparent Billing. No surprises. We are used to complex billing requirements and can assist with submitting an insurance claim. If you have a sewage spill, Call the team now! Contact Us Laundry Sewage Back Up Case Study Large Sewage Clean Up Case Study Water Damage Services Water Damage Restoration Wet Carpet Drying Sewage Cleaning Moisture Testing Wood Floor Drying Wet Document Drying Concrete Drying

Wet Carpet Drying

Wet Carpet Drying We take wet carpets very seriously. If you need a wet carpet dried, whether from a storm, water leak, spill or pipe burst, we will try our best to save your carpet and restore your property in a cost-effective and timely manner. – Immediate Response– 2 Hour Response in emergencies– 24/7 Operations Call Now What we can do for you Extraction of standing water Targeted drying of carpet Treatment clean of carpet, upholstery and surfaces Antimicrobial treatment Small Water Damage in Unit Case Study Large Water Damage Building Dry Down Case Study Why use NLR Restoration? NLR has been drying wet carpets for 20 years, and we will make it as easy as possible for you to get the results you want. Immediate response is essential when dealing with wet carpets. The longer the wet carpet sits, the higher the risk of mould. This is why we provide 24/7 immediate response for all emergencies across all suburbs of Sydney and Brisbane.   The Wet Carpet Drying Process   Ever wondered how the professionals dry wet carpets? Here is what we will provide Water Extraction – The first step is to extract as much water as possible using a portable extractor; think of it like a vacuum cleaner for water. Extraction removes the bulk of the sitting water and dramatically reduces the drying time and the chances of saving your expensive carpet. Air Flow – The second step is to establish airflow across the carpet, to help the water evaporate from the carpet. This is best done using air movers or fans explicitly designed to move large quantities of air in long, flat patterns. In cold climates or specific circumstances, this can be aided by the use of heat mats. These warm the air up and can help encourage evaporation. Dehumidification – Since air naturally dries surfaces very slowly, it is crucial to use a dehumidifier to supercharge the drying process. Dehumidifiers remove large amounts of moisture from the air, allowing the water in the carpet to evaporate faster and dry the carpet more effectively. Dehumidification is especially helpful in Australia as the air is often quite humid, which slows down drying. Mould Remediation (As needed) – In some cases, there may be a need for mould remediation if the moisture has been present for some time. You can read more about our mould remediation process here. These are the main steps for drying a wet carpet and the steps we will take to solve your wet carpet problems. There may be a need to lift parts of the carpet in order to create airflow underneath. We will also take numerous moisture samples across several days to track the drying process, and will provide those readings directly to your insurance company if it is an insurance claim. In some cases, if the water has been sitting for a while or the water does structural damage, a carpet might not be savable. In these cases, we can remove and dispose of the carpet appropriately. No carpet will be removed without express approval from the owner or insurance company. Your Wet Carpet Drying Team Wet Carpet?Don’t take the risk of letting it sit, or getting amateurs. Call the team that has been dealing with wet carpets every day for 20 years. With certified technicians across NSW and QLD, we are ready to help as soon as you need. We Offer:– Immediate Response– 2 Hour Response in emergencies– 24/7 Operations Don’t hesitate, call us today to find out how we can save and restore your wet carpet. Find Out More SEQ Service Areas NSW Service Areas Frequently Asked Questions Does the wet carpet smell go away? Yes! Proper wet carpet treatment will remove all the sitting water odour. We can provide a cleaning process after the drying is complete, if necessary, to remove the smell. If there is still a foul smell after all the drying and cleaning, there may be other things in the room that were water damaged in the initial event. Can I use a Wet-Dry Vac to Clean a Carpet? After a water damage event, it is always good to give your carpets a clean to remove any contaminants. Using a wet-dry vac or water extractor alone will probably not be enough to remove all the water from the carpets. You will still likely need to use airflow and dehumidification to dry the carpets properly. Is Wet Carpet Dangerous? Any sitting water can pose health risks and contribute to serious structural and air quality problems. Not drying a carpet properly after a water spill can encourage mould growth, sitting water can become contaminated, and water can affect buildings’ structural integrity in some cases. It is essential to dry wet carpets as soon as possible and to use professionals with the right equipment and training to do it correctly. https://www.youtube.com/watch?v=mWibDtgSy9M Guides How to Dry Wet Carpet in Brisbane Read More Water Damage Services Water Damage Restoration Wet Carpet Drying Sewage Cleaning Moisture Testing Wood Floor Drying Wet Document Drying Concrete Drying

Water Damage Restoration

Water Damage Restoration/Remediation Protect your property and recover quickly. Water damage can be caused by local flooding, leaks and burst pipes. No matter what the cause, a fast response is essential. Call Now What we can do for you Extract water/moisture from site Dry carpet and structure Bring back to pre-loss condition Our services Quick responseIf you leave it too long, there is risk of mould. SafetySafe Work Method Statement SWMS prepared. EquipmentTruck Mount Extraction/Portable Extraction, correct drying equipment for every event. ExpertiseWe recover what other operators throw away. Our contents restoration team recover your most valued possessions. We can also effectively dry water damaged wood floors. We hold a QBCC licence in project management. Insurance AssistanceWe work with the major insurance companies to help you achieve a positive outcome with your claim. See our Water Damage page on what we do, & do not provide within our scope of services:https://nlr.com.au/services/wa… https://www.youtube.com/watch?v=0gsOqxubzhw Water Damage Wet Ceiling and Carpet Drying Read More https://www.youtube.com/watch?v=mWibDtgSy9M Guides How to Dry Wet Carpet in Brisbane Read More Water Damage Services Water Damage Restoration Wet Carpet Drying Sewage Cleaning Moisture Testing Wood Floor Drying Wet Document Drying Concrete Drying

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